Frequently Asked Questions
Quick answers to the most common questions about SchoolHouseStock.
General
Yes! Selling on SchoolHouseStock is free forever. There are no monthly fees, no listing fees, and no subscription required. You only pay our 10% commission when you actually make a sale. Buying is also free — you only pay for the resources you purchase.
Absolutely. SchoolHouseStock is non-exclusive. You can sell the same resources on TPT, Etsy, your own website, or anywhere else you like. Many sellers cross-list and find they earn more per sale here thanks to our 90% take-home rate.
Yes. Email us at [email protected] and we'll delete your account and all associated data within 30 days, in compliance with privacy regulations. Any pending payouts will be processed before deletion.
The Club is a monthly subscription for buyers that offers downloads, AI tools, and course access. Starting at $9.99/month, it's the best way for teachers who need regular resources. Sellers earn royalties from Club downloads. See the full Club guide.
Selling
Payouts happen automatically through Stripe. After a sale, funds typically reach your bank account within 2-3 business days. You can configure daily, weekly, or monthly payout schedules in your Stripe dashboard.
Yes, you can change your price at any time from your Dashboard. Go to your product, click Edit, and update the price. The new price takes effect immediately for future purchases. Past purchases are not affected.
We accept PDF, PPTX, DOCX, ZIP, PNG, JPG, and MP4/MOV (for courses). Maximum file size is 500MB for documents and 5GB for video. For Google Slides, Google Docs, or Boom Cards, you can paste an external link instead of uploading a file.
Yes! When creating your listing, select "External Link" as the delivery method and paste the Google Slides sharing URL. After purchase, buyers receive the link and can make their own copy. You can also export Google Slides as PPTX and upload the file directly.
Yes, with a Pro plan ($19/month or higher). You can connect your own domain (like myteachershop.com) with SSL included. See Store Customization for details.
Yes! We have a full course builder with video hosting powered by Mux. Create multi-section courses, upload video lessons, and students earn completion certificates. See the Video Courses guide.
Buying
You can request a refund within 30 days of purchase. Go to My Purchases, find the order, and click "Request Refund." Most digital product refunds are processed automatically. Physical products may require returning the item. See our Payments guide for details.
Absolutely! Teachers can share their Wishlist with parents, and parents can purchase resources as gifts. The teacher receives the download link via email. This is especially popular during Teacher Appreciation Week and the holidays.
Yes, we automatically collect sales tax where required using Stripe Tax. The tax rate is calculated based on the buyer's location and added at checkout. You don't need to worry about tax compliance — we handle it all.
Features
We welcome AI-assisted content on SchoolHouseStock. Our only requirement is transparency: you must disclose the level of AI involvement when listing your resource. We have three disclosure levels: "No AI Used," "AI-Assisted" (you used AI as a tool), and "AI-Generated" (primarily created by AI). See our AI Tools guide for full details.
Policies
If you believe someone has copied your work, use our DMCA takedown process. Email [email protected] with your name, a link to the infringing content, a link to your original work, and a statement that you're the rights holder. We respond to all DMCA requests within 48 hours. See our Copyright guide for the full process.